The pandemic was a critical period in our history that highlighted more than ever the need for human contact. As we faced unprecedented times and restrictions to our liberty to mix socially and see our family, friends, colleagues and neighbours, some people in our communities were disproportionately affected.
The enforced restrictions affected all of us and for people whose cognitive ability to understand what and why was impaired, the challenges were even more difficult to overcome. Social media, Teams meetings, FaceTime were well used across social care to support people, but nothing can substitute the human touch and what that conveys beyond words.
As we continue to reflect and learn lessons, we are writing to ask for your help in reviewing the regulations introduced to protect visiting and accompanying in care homes, hospitals and hospices. What you have to say really matters and helps shape a better future response. We need to know how the regulations work in your setting, the impact on practice, access and support for those in your care and whom you support.
In busy days we hope you can find time to contribute to the review by completing the survey.
Thank you
The Department of Health and Social Care (DHSC) is conducting a review of the effectiveness of Care Quality Commission (CQC) Regulation 9A: Visiting and accompanying in care homes, hospitals, and hospices, one year from the regulation coming into force.
As part of the review, DHSC launched a call for evidence on Wednesday, 28 May seeking your views from patients, care home residents, providers and professionals, family members, friends, carers and advocates.
Your feedback is vital to this review. Please complete the survey to share your thoughts. The survey will be open for 6 weeks, closing at 11:59 on 9 July. An easy read version will be made available in the next few weeks via the same link.
You can respond to the survey here: https://consultations.dhsc.gov.uk/review-of-CQC-regulation-9A-visiting-and-accompanying
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